Software Support | Maindec | The IT Support Company

IT Support Services

Software Support

Maindec is one of the UK's leading IT service and support organisations. We specialise in providing computer maintenance and business critical services on all major brands including HP/Compaq/Digital, Sun, Fujitsu, DELL & IBM Computer Systems.

Our customers range from SMEs to large multi-national organisations to whom we deliver our excellent service using our highly trained network of permanently employed engineers. We operate seven regional offices around the UK which are also our strategically located engineering and spares locations, enabling us to cover mainland UK 24 hours a day, 7 days a week.

Maindec offers high value support contracts with almost unlimited SLA flexibility and site-associated engineers for complete customer satisfaction.

Maindec also operates warranty providers for IBM X series and Fujitsu Primergy servers.

Key benefits

  • Service levels that match your requirements. From next business day response to two hour fix 24x7x365.
  • Huge investment in spares held within strategically located depots across the country.
  • Professional account management that helps you build your business and ease escalation and communication paths.
  • UK based call centre where you will get through to a real person within 15 seconds of calling.
Contact us today to discuss your IT Support requirement