IT Support Services
Maindec has been supporting Microsoft Operating Systems and integrated products for many years. We have been a Gold Certified partner for over 10 years and we can deal with the most complex problems that cross networking and various applications.
Our core strengths are in Windows 2008, Windows 2003, Exchange Server, SQL Server, Terminal Services and all the Desktop Operating Systems.
Maindec provides a comprehensive telephone and guidance support service that can be delivered during normal business hours. We can also provide a monitoring service and remote helpdesk and system control services.
We have a comprehensive range of systems running in our internal lab that can be used to reproduce customer problems or could be use for proof of concepts testing.
- Service levels that match your requirements. From next business day response to two hour response 24x7x365.
- Professional account management that helps you build your business and ease escalation and communication paths.
- UK based call centre.