Maindec operates a number of contracts where our engineers work on site as part of the customer's own service delivery commitments.
Our approach to managed services is to work with the customer to understand their pain points and resolve them with service wrappers. These wrappers operate in synergy with the customer's own processes with a view to enhancing them as we gain knowledge and experience of how the customer operates.
We aim to make the customer's service delivery better and more efficient, leaving them to focus on managing their own business.
We operate teams varying in size from one to twelve and can cover hardware, software, project management and service desk.
Contact us today to find out how we can help you, or alternatively see our case studies for more detail.